What is an EPOS system, and how does it benefit my pharmacy?
An EPOS system is a digital solution that streamlines your pharmacy’s operations, including prescription processing, inventory management, and payment processing. It helps improve accuracy, reduce errors, and increase efficiency, making your pharmacy run smoothly.
Can the EPOS system manage prescriptions?
Yes! The system is designed to integrate prescription management, allowing you to easily capture, verify, and dispense prescriptions. This ensures quick, accurate service while maintaining compliance with pharmacy regulations.
How does the inventory management feature work?
Our EPOS system tracks stock levels in real-time, alerting you when products are running low or approaching their expiry dates. This helps you maintain optimal stock levels, minimize waste, and ensure you never run out of essential medications.
Can I track expiry dates of medications?
Yes! The system automatically tracks the expiry dates of medications and sends alerts when products are approaching expiration. This ensures compliance and helps you manage stock efficiently to prevent waste.
Is the payment processing secure?
Absolutely! Our EPOS system uses secure, PCI-compliant payment processing for chip & PIN, contactless, and mobile wallet payments. Your customers’ data is always protected, ensuring secure and fast transactions.
Can I manage multiple pharmacy locations with the system?
Yes! The system supports multi-location management, allowing you to monitor and control operations across all your pharmacy branches from a single dashboard. This ensures consistency and better oversight.
How do I generate reports and analyze sales data?
The system provides detailed sales reports, showing trends, top-performing products, and staff performance. You can use this data to optimize inventory, pricing strategies, and staffing levels to improve profitability.
Does the system integrate with insurance billing?
Yes! Our EPOS system includes insurance billing integration, making it easier to process insurance claims accurately and efficiently. This saves time and reduces errors in billing.
Can the system work offline?
Yes! Our EPOS system has offline functionality, allowing you to continue processing sales and prescriptions even if the internet connection is lost. Once the connection is restored, the system will sync all data automatically.
How do I get support if I need help with the system?
We offer 24/7 customer support, including phone and email assistance, troubleshooting guides, and online tutorials. Our team is always available to help you with any technical issues or system queries.
