Smart Leisure Centre Management Software for UK

Our leisure centre system brings everything together to streamline your daily operations. Built for gyms, swimming pools, sports halls, and studios, it helps you manage bookings, memberships, and payments smoothly, all from one easy to use platform.

Everything you need is included — powerful software with full support !

Introduction to Leisure Centre Software

Our Leisure Centre Software integrates bookings, memberships, payments, and access control into a single, easy-to-manage platform. Designed for high-traffic environments such as gyms, swimming pools, and sports facilities, it streamlines daily operations, reduces manual work, and enhances the customer experience through real-time updates and seamless management.

Self-Service Check-In & Sign-Up

Streamline member check-ins and sign-ups with our Self-Service Check-In & Sign-Up feature. Customers can check in, book sessions, and sign up for memberships without waiting at reception, enhancing convenience and reducing staff workload for a seamless experience.

Seamless Online and App Booking

With our Leisure Centre Software, customers can easily book swimming, gym sessions, and classes online or via app. Real-time availability prevents overbooking, and the waiting list notifies customers when a spot opens, ensuring they never miss their preferred activities.

Flexible Membership Management

Our Leisure Centre Software simplifies membership management by offering flexible plans, including monthly, annual, and family options. Members can easily upgrade, freeze, or cancel their memberships, while staff spend less time on administrative tasks and more time delivering excellent customer service.

Flexible Packages & Pricing

Our leisure management solutions are tailored to each centre. Contact our support team to discuss pricing and package options.

Leisure Platform Overview

  • Leisure Centre Management Software

  • Admin Control Dashboard

  • Expert Support & Maintenance

  • Professional Installation

  • Menu Configuration Service

Close
  • Online bookings (gym, swim, classes)

  • Membership & subscription management

  • Timetables & class scheduling

  • Staff & instructor management

  • Customer profiles & attendance tracking

  • Reports & insights

  • Full Admin Control

  • Live System View

  • Manage Everything

  • 24/7 Full Coverage

  • Reliable, Multi-Tier Support

  • UK & Offshore Support Teams

  • Phone, Live Chat & Email Support

  • Guided Remote Installation

  • Integrated Online Booking

  • No Booking Limits

  • Rapid System Setup

  • 12 months free menu / product list programming
  • 3 working day maximum wait
  • Contact by phone, live chat and email

Packed full of features made for Leisure Centre

  • Membership Management

    Easily create flexible membership plans such as monthly, annual, and family options. Handle upgrades, freezes, and cancellations instantly, improving both customer service and operational efficiency.
  • Online & App Bookings

    Allow customers to book swimming sessions, gyms, courts, and classes online or through the app. With real-time availability and waiting lists, booking is fast and convenient for users.
  • Facility Scheduling

    Manage pools, lanes, sports halls, and studios with one system. Easily view availability and prevent booking conflicts to maximize facility usage and operational efficiency.
  • Capacity Control

    Set attendance limits, lane restrictions, and session rules to manage peak times. This feature ensures compliance with safety protocols and helps maintain smooth operations during busy hours.
  • Multi-Screen POS Access

    Use the same live POS screen on any desk, tablet, kiosk, or mobile device. This flexibility enables staff to take payments and manage services from anywhere within the centre.
  • Self-Service Kiosks

    Allow customers to check in, book sessions, buy passes, and make payments without waiting at reception. This feature improves customer convenience and reduces staff workload.
  • Class Scheduling

    Create and manage fitness timetables, assign instructors, and track class participation. This ensures that all fitness and swim programmes are organized and efficiently run.
  • Staff Management

    Manage staff roles, shifts, and qualifications such as lifeguard or instructor certifications. This feature ensures all required certifications are up-to-date and that staffing needs are met efficiently.
  • Customer Portal

    Provide customers with an easy-to-use portal to manage their bookings, memberships, payments, and receive updates. This feature enhances engagement by offering self-service options for members.
  • Automated Alerts

    Send booking confirmations, reminders, cancellations, and urgent alerts automatically. This keeps customers informed in real time, reducing no-shows and improving communication.
  • Access Control

    Control facility entry using QR codes, PINs, or turnstiles. Access permissions are automatically linked to memberships and bookings, providing secure and seamless access for customers.
  • Reporting & Insights

    Track key metrics like usage, attendance, revenue, and facility performance. These insights enable better decision-making and help optimize scheduling and operational planning.
  • Maintenance Management

    Manage planned and emergency closures for pools or facilities with automatic notifications to affected customers. This ensures clear communication and reduces frustration for members.
  • Dynamic Pricing

    Automatically adjust pricing based on factors like peak times, events, or promotions. This ensures pricing is optimized for both customer demand and revenue generation.
  • Wearable Integration

    Integrate with fitness trackers or smartwatches to track member activity, attendance, and health metrics. This data enhances member engagement by offering personalized insights into their fitness journey.
  • Guest Access

    Provide guest access with temporary memberships or single-use passes for non-members. This feature is ideal for casual users, offering flexibility while maintaining operational efficiency.
  • Online Payments

    Allow secure online payments for memberships, bookings, and services through the website or mobile app. This feature enhances the customer experience with a fast and easy payment process.
  • Multi-Language Support

    Offer a multilingual interface for both customers and staff, accommodating a diverse range of languages. This ensures your services are accessible to all members, enhancing inclusivity.
  • Waitlist Management

    Automatically manage waitlists for overbooked sessions or classes. Members can opt-in for notifications when a spot opens, ensuring they don’t miss their preferred activities.
  • Loyalty Program

    Reward members with points or discounts based on their engagement, purchases, or attendance. This feature encourages continued participation and boosts member retention.
  • Custom Reports

    Generate customizable reports based on usage patterns, financial data, and member demographics. These reports are essential for informed decision-making and optimizing centre operations.
  • Safety Monitoring

    Monitor facility conditions such as temperature, air quality, and occupancy limits. Automatic alerts are triggered if any conditions fall outside safe ranges, ensuring a healthy environment for all users.
  • Marketing Integration

    Seamlessly integrate with email or SMS marketing platforms to send targeted promotions or event reminders. This feature helps increase customer engagement and drive attendance to specific activities or events.
  • Event Management

    Plan, schedule, and manage events like fitness workshops or competitions effortlessly. The system allows you to track registrations, manage participant lists, and handle bookings, ensuring seamless event execution.
 

The Leisure Centre system has made a huge difference for us. It’s very easy to use and has significantly reduced our administrative workload. Our team now has more time to focus on our members, and the booking process is much smoother for everyone. It’s truly been a game changer !

Sarah Chen, Operations Manager, FitLife Centre Gym

Add an Integrated Card Terminal

Need a card terminal for your new business? Want a head start from the moment your doors open? With an XEPAY card terminal you can enjoy all the benefits of a card terminal, with no hidden costs.

Rates from only 0.4% per transaction

Why are businesses switching to us?

Join the thousands of businesses we have helped and enjoy a fully integrated card terminal experience, along with:

Low cardtransaction fees
NO PCICompliance fees
NO minimummonthly charge
NO authorisationfees
NO setupor exit fees
UK CustomerSupport
FREEreplacement service
Rates from only0.4% per transaction

Get up and running in 3 simple steps

  • Get Started

    Speak to our expert team to discuss your requirements or request a tailored solution. We’ll guide you through the best setup for your leisure centre and get you up and running quickly.

  • Hassle-Free Setup

    Our onboarding specialists will configure and customise the leisure management platform to suit your operations, ensuring a smooth transition from setup to go-live.

  • Go Live

    Once onboarding is complete, you can start managing memberships, bookings, and daily operations immediately. Our dedicated support team is available 24/7 to assist whenever needed.

Optional Add Ons and Upgrades

  • Self-Service Kiosks

    399
  • Waiter App

    Free
  • Wired Barcode Scanner

    49
  • Integrated Card Terminal

    Free

All of our accessories can be added to your initial order for a cheaper price,
however once you have received your system, the normal rate will be charged.

Ask our sales team for more information about any of the items above,
and see how we can tailor your package to you.

All prices exclude VAT.

Book a FREE demo

Already in-contract with another provider? Call us up and find out why everyone is switching over to us!

Frequently asked questions

What Is Leisure Centre Software?

Leisure Centre Software is an all-in-one solution designed to streamline the management of bookings, memberships, payments, access control, and facility scheduling. Built for gyms, swimming pools, sports halls, and fitness studios, it helps leisure centres operate more efficiently while delivering a smooth experience for both staff and members.

How does the membership management feature work?

Our system allows you to create flexible membership plans, including monthly, annual, family, and concession options. It also enables quick upgrades, freezes, and cancellations, providing both staff and customers with a seamless experience.

Can customers book online or via an app?

Yes! The system integrates online and app-based booking, allowing customers to easily book swimming sessions, gym access, classes, and more. Real-time availability prevents overbooking, while the built-in waiting list ensures customers are notified as soon as a space becomes available.

What types of payments does the system support?

The system supports a variety of payment methods, including credit/debit cards, contactless payments, mobile wallets, and cash, making transactions fast, secure, and convenient for both customers and staff.

Can I manage multiple facilities with this system?

Absolutely! The system allows you to manage various facilities such as pools, lanes, sports halls, and fitness studios from one platform, with clear visibility of availability to avoid booking conflicts.

How secure is the access control feature?

The system provides secure entry using QR codes, PINs, or turnstiles, with access linked to memberships and bookings. This ensures that only authorized individuals can enter specific areas, enhancing security at your leisure centre.

Does the system offer customer self-service options?

Yes, we offer self-service kiosks that allow customers to check in, book sessions, purchase passes, and make payments without waiting in line at the reception, improving efficiency and customer satisfaction.

How can I track business performance?

The system offers powerful reporting and analytics tools that track key metrics such as attendance, revenue, and facility performance. These insights help you make informed decisions to optimize scheduling and increase profitability.

What happens if a facility or service needs to close for maintenance?

Our system allows you to manage planned and emergency closures, with automatic notifications sent to affected customers to minimize disruption and keep them informed about changes to their bookings.

Is there support available if I have issues with the system?

Yes, we provide full customer support. Our team is available 24/7 to assist with any technical issues or queries you may have, ensuring your system runs smoothly without any interruptions.

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