Council Leisure Services Management Software UK

Centralise bookings, memberships, POS, access, and reporting with Council Leisure Services software. Designed for councils managing multiple facilities, it ensures seamless operations, transparency, and consistent service delivery across all sites.

Everything you need is included — powerful software with full support !

Why Choose Council Leisure Services Management Software

Council Leisure Services Management software centralises bookings, memberships, POS, access, and reporting for councils managing multiple facilities. It enhances operational efficiency, boosts transparency, and improves service delivery across all sites. With real-time data and streamlined processes, councils can make informed decisions and optimise resources effectively.

Online & Mobile Booking + Self-Service

Our Council Leisure Services Software enables easy booking of classes, pools, courts, and gym sessions via online portal or mobile app. Real-time availability, waiting lists, and self-service check-ins reduce reception workload and enhance user experience, offering residents flexible, phone-free bookings.

Membership + Access Control Management

Manage memberships with ease, including creation, renewal, freeze, and cancellation. The access control system uses QR codes, PINs, and turnstiles linked to bookings, ensuring only authorised access. This streamlines administration and supports membership growth with a centralised database.

Reporting, Insights & Operational Efficiency

Our Council Leisure Services Software helps councils track key metrics like attendance, bookings, revenue, and facility usage. It generates detailed reports for KPIs and financial performance, aiding strategic planning and resource optimisation. Intuitive dashboards reduce administrative tasks, improve efficiency, and simplify resource allocation.

Flexible Packages & Pricing

Our Council Leisure Services Management solutions are tailored to each centre. Contact our support team to discuss pricing and package options.

Leisure Platform Overview

  • Council Leisure Services Software

  • Admin Control Dashboard

  • Expert Support & Maintenance

  • Professional Installation

  • Menu Configuration Service

Close
  • Online bookings

  • Membership & subscription management

  • Timetables & class scheduling

  • Staff & instructor management

  • Customer profiles & attendance tracking

  • Reports & insights

  • Full Admin Control

  • Live System View

  • Manage Everything

  • 24/7 Full Coverage

  • Reliable, Multi-Tier Support

  • UK & Offshore Support Teams

  • Phone, Live Chat & Email Support

  • Guided Remote Installation

  • Integrated Online Booking

  • No Booking Limits

  • Rapid System Setup

  • 12 months free menu / product list programming
  • 3 working day maximum wait
  • Contact by phone, live chat and email

Packed full of features made for Council Leisure Services

  • Multi-Site Management

    Manage multiple leisure centres, pools, and sports facilities from one platform. Each site can operate independently with shared reporting.
  • Concession Pricing

    Support resident discounts, concessions, and local authority pricing structures. Keeps pricing policies consistent.
  • Centralised Booking Control

    Oversee bookings across all council facilities in one view. Prevents conflicts and improves planning.
  • Multi-Screen POS

    Allow staff at any site to access POS screens for payments and sales. No fixed tills required.
  • Capacity Management

    Enforce safe attendance limits across facilities and sessions. Supports public safety compliance.
  • Access Control

    Restrict entry based on booking, membership, or eligibility. Reduces misuse.
  • Programmes Management

    Manage council-run classes, initiatives, and community programmes centrally.
  • Automated Communications

    Send service updates, reminders, and closure notices automatically.
  • Audit-Ready Reporting

    Generate reports for attendance, income, and utilisation. Supports audits and funding reviews.
  • Staff Permissions

    Control who can issue refunds, overrides, or discounts. Improves governance.
  • Incident Management

    Close facilities instantly in emergencies. Notifications are sent automatically.
  • Data Insights

    Use data to improve service delivery and resource allocation.
  • Mobile App Integration

    Enable residents to book services, check schedules, and access membership details directly from their mobile devices.
  • Real-Time Reporting

    Track performance and metrics in real-time, helping councils make immediate adjustments to improve service delivery.
  • Custom User Roles

    Assign specific access levels and permissions to staff based on their roles to ensure smooth operations and governance.
  • Automated Billing

    Automate recurring payments, billing cycles, and invoicing, reducing manual work and improving financial accuracy.
  • Group Booking Management

    Manage large group bookings and events, including class sizes, instructor assignments, and payment collection.
  • Facility Scheduling

    Easily schedule facility use and track maintenance needs, ensuring facilities are well-maintained and operational.
  • CRM Integration

    Track resident interactions and improve communication with a built-in customer relationship management (CRM) system.
  • Membership Automation

    Automate membership renewals and send reminders to residents, ensuring a seamless membership experience.
  • Financial Management

    Integrate with financial systems to manage budgets, payments, and reporting from a single platform.
  • Custom Reporting

    Create tailored reports to meet specific operational and financial needs.
  • Event Calendar

    Easily schedule, track, and manage all facility events and bookings.
  • Energy Monitoring

    Monitor energy consumption and resource usage across facilities to help councils implement cost-saving measures.
 

Council Leisure Services Software has transformed how we manage our facilities. It’s streamlined our operations, improved booking efficiency, and made reporting effortless. A game-changer for us!

Local Authority Leisure Team

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Get up and running in 3 simple steps

  • Get Started

    Speak to our expert team to discuss your requirements or request a tailored solution. We’ll guide you through the best setup for your leisure centre and get you up and running quickly.

  • Hassle-Free Setup

    Our onboarding specialists will configure and customise the leisure management platform to suit your operations, ensuring a smooth transition from setup to go-live.

  • Go Live

    Once onboarding is complete, you can start managing memberships, bookings, and daily operations immediately. Our dedicated support team is available 24/7 to assist whenever needed.

Optional Add Ons and Upgrades

  • Self-Service Kiosks

    399
  • Waiter App

    Free
  • Wired Barcode Scanner

    49
  • Integrated Card Terminal

    Free

All of our accessories can be added to your initial order for a cheaper price,
however once you have received your system, the normal rate will be charged.

Ask our sales team for more information about any of the items above,
and see how we can tailor your package to you.

All prices exclude VAT.

Book a FREE demo

Already in-contract with another provider? Call us up and find out why everyone is switching over to us!

Frequently asked questions

What is Council Leisure Services Software?

It’s a comprehensive solution to manage bookings, memberships, payments, access control, and reporting for multiple leisure facilities within local councils.

How can the software improve operational efficiency?

By centralising management tasks like bookings, memberships, and payments, the software reduces administrative workload and streamlines processes across multiple sites.

Is the software suitable for multiple facilities?

Yes, it’s designed to manage multiple leisure centres, pools, gyms, and sports facilities, all from one unified platform.

Can residents book services online?

Yes, residents can easily book classes, sessions, and events via an online portal or mobile app, offering a self-service experience.

How does the software handle member access?

Access is controlled using QR codes, PINs, and turnstiles linked to memberships and bookings, ensuring only authorised users can access the facilities.

Is the software customizable to our specific needs?

Yes, the software can be customised to fit different council structures, including pricing, reporting, and user roles.

Does it support automated communication with residents?

Yes, the software automatically sends reminders, service updates, and closure notices to residents, keeping them informed.

Can the software track attendance and facility usage?

Yes, it provides real-time reporting and dashboards to monitor attendance, revenue, and facility usage across all sites.

How does the software support safety and compliance?

It includes capacity management and safety controls, enforcing attendance limits to ensure public safety and regulatory compliance.

Can I access the software from multiple locations?

Yes, the software is cloud-based, allowing staff to access it from any site and any device with internet access, enhancing flexibility and ease of use.

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